Equifax will send mailed notices to any customer whose credit card numbers or dispute records were accessed, but they will not be personally contacting every individual who has been breached.
Equifax is now offering a year of free monitoring and protection to customers – but it could be a ploy for the company to benefit from customers that forget to cancel their enrollment.
Equifax’s free monitoring and protection services are offered for one year.
To be eligible for the services, users are required to create an account and include billing information.
Users must cancel the account after one year or they are subject to be automatically charged for Equifax auto-renewal subscription the following year.
Equifax’s free monitoring and protection services include an arbitration clause – a boilerplate contract that could protect the company from future lawsuits.
- There is an arbitration service included in Equifax’s free monitoring and protection package.
- Users must send Equifax a written letter within 30 days requesting to opt out of their arbitration services, otherwise, they waive their right to take legal recourse against the company.
- It must be a written letter, there is no online form.
- The legality of this clause is currently being challenged.
As of October 4th, Equifax announced an additional 2.5 million account breaches in addition to the initial 143 million account breaches announced on September 7th.